State Farm® Insurance Agent Shannen Capriotti
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
alayna wilcher
June 5, 2026
"as a young driver i’d 100% recommend state farm, reasonable insurance prices & the drive safe & save helps out a ton to better my driving habits! Gina is very helpful!"
"Thank you Alayna!"
Tawnya Sweeney
June 3, 2026
"Shannen and her team have been so great for years now. I have multiple policies and lots of questions. Tasha always takes my calls and/or texts immediately and answers all my concerns with such care and knowledge. Shannen is so personable and hands on. She has created and kept a wonderful team. I’ve been working with Tasha for years and she always knows me by name when I call. These women are so much better than any “customer care line”!"
"Tawnya, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
David Kuhn
June 2, 2026
"Tasha is excellent. We are completely happy with the customer service and her personal touch in our phone conversations created such a comfortable working relationship. Thanks Tasha!👍👍!"
Cindy Lewis
June 2, 2026
"I want to leave a Review for Tasha Werner who works at Shannen Capriotti, Statefarm Agency. She's a wonderful employee. She is always very helpful. Especially since my boyfriend passed away 2 years ago.Any time I have an issue she is there to help and guide me in the right direction. She is very pleasant, always so helpful to talk too. Very satisfied Customer. Cindy A. Lewis"
"It is our pleasure to work with you, thank you so much for the review! "
robb ray
May 26, 2026
"Shannen and her associates are wonderful to work with! Gina and Tasha are always so pleasant and helpful. They are patient, understanding, and thorough. I would highly recommend them for all insurance needs."
"Thanks Robb! "
Gregory Rizzer
May 22, 2026
"I've been with Shannen and her amazing team for 8 years.. They are great and I highly recommend their services for your small business!"
Jenny Attie Farah
May 22, 2026
"Shannen, Tasha and the whole team are just amazing to work with! Very responsive and helpful- they make sure they take care of all insurance aspects so I don’t have to worry about it. They offer support and advice when needed. I am happy to recommend them to my clients whenever I hear the word insurance."
"Thank you so much! "
Erin Reiley
May 21, 2026
"I have been an extremely satisfied customer since Capriotti Insurance opened its doors. Through the years the team has demonstrated they exceed expectations in every way. I vote yes and will remain a customer!"
"It has been our pleasure! Thank you "
Mike Grimm
May 20, 2026
"Gina was great to work with to add my son to our insurance policy as a driver and was able to make it as painless as possible without wasting any time and making sure I was getting every discount possible and also to have my son register for the steer clear app also"
Nathan Fuller (Racer)
May 14, 2026
"Great working with Gina to add my new vehicle to my policy. She clearly explained everything from the premium to the drive safe and save. Great experience overall"
"Thank you & welcome to our agency! "
Wendy Collins
May 7, 2026
"They all make you feel completely comfortable. Especially Tasha! She’s the best! I never feel taken advantage of there. Great agency"
"Thank you Wendy! Tasha is the best ❤️"
R Moses
May 1, 2026
"Gina Z. is an absolute pleasure to work with. Knowledgeable, professional extremely friendly and personable. She saved me a bundle of money on my home and auto policies vs. Flo's company. Process was quick and easy! If I could give Gina 10 stars, I would! Very highly recommended!"
"Thank you so much for the kind words! "
Chad Krumpe
April 29, 2026
"Tasha saved my family and a lot of money on auto and home insurance. I highly recommend Capriotti insurance!"
"Thank you Chad!"
Kristie Shaeffer
April 23, 2026
"So easy to work with!"
"Thank you Kristie!"
Sarah S
April 23, 2026
"Shannen is the best! We’ve been with them for years, she always finds us the best rates and is super honest and helpful through out our life stages. She reaches out personally to see how we’re doing and if we need anything. It’s great to have a personal relationship with your Insurnace agent 💜"
"Thanks Sarah! It’s been our pleasure watching your family “grow up”! "
Lisa Seward
April 23, 2026
"Scott was very helpful and kind. He took the time to explain my car insurance and renters insurance so I could understand it. Thank you Scott for making insurance make sense to me."
"Thank you so much for taking the time for the kind words & welcome to our agency!"
Andrew
February 18, 2026
"After 7 years with USAA, I realized I was getting taken advantage of with a predatory rate on a common car. Gina helped build nearly my exact previous policy at an affordable rate. Very happy with the results."
"So glad we were able to help! Thank you for taking the time to post a review. "
Richard Hughes
February 7, 2026
"6 stars for Tasha Werner. She turned a negative situation into a positive. EXTREMELY helpful and nice."
"That is what we’re here for, thank you so much for taking the time to let us know. We agree, 6 stars for Tasha! "
Glen
January 22, 2026
"I recently had to change my insurance provider and had concerns as to which way to go. I decided to talk to State Farm and was very pleased to talk with Gina Zingaro. Gina was very knowledgeable regarding the coverages offered and provided a thorough analysis comparing my existing coverages to that which State Farm offers. Gina had ready answers and was able to identify deficiencies that needed to be addressed along with recommendations as to how best to resolve the concerns. After working thru all the different options and pricing, Gina then went back and checked to see that all was in order. Gina also was very kind, considerate and displayed a very genuine personality that seems to be a rarity these days!"
"Thank you so much for the detailed review, we greatly appreciate you taking the time "
rhiannon rieger
January 15, 2026
"I had been with Progressive 19 years, and switched due to increased premium for no reason. Ok Capriotti insurance treats me with better service than I’ve ever received elsewhere. From the day I signed up, I knew this was the best choice. A few years later in a comp claim situation, I was not disappointed. Tasha responded to me quickly and asked if I was OK first. She arranged everything with SF and they got me set. Body shop and rental arranged easily. Shannen followed up in a timely manner and, as always, in a caring way. Super pleased with this office!"
"Customers like you make it easy! Thank you so much for taking the time for such a thoughtful review. "
Tammy Mccarthy
January 7, 2026
"Gina Zingaro is the best!! So pleasant and helpful, an overall excellent service by her. I will be recommending her to others in the future."
"Thank you so much for taking the time to share. We’re grateful for the kind review & that Gina’s on our team! "
Jessica Leno
December 4, 2025
"Tasha has been super helpful and very nice. Always willing to helo out when and if possible. Would recommend her to anyone!"
"Thank you so much for the kind words! "
Craig Gillis
December 2, 2025
"Shannen and her office is amazing! Extremely quick to respond and not pushy to make a decision. Thank you Shannen and staff!!!!"
"Thank you!"
Nicole Ginder
November 30, 2025
"I got a great quote for homeowners and car insurance. This prompted me to change my insurance company. Gina was great at answering my questions and if she didn't have an answer she found it. Thank you again!"
"Thank you for the kind review & welcome to our agency! "
Lar Mre
November 21, 2025
"We have been State Farm customers for well over 30 years, and long-time clients of Shannen; her team is amazing, always friendly and helpful, whether a home or auto insurance question. Highly recommend her office for anyone looking to switch insurance companies."
"Thank you so much for the kind words - it means the world to us!"