State Farm® Insurance Agent Shannen Capriotti
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Peggy Lewis
September 10, 2026
"We have been a State Farm policyholder for over 50 years, unfortunately we have not needed their services for claims until recently.
We have been with Capriotti Insurance and Fin Svcs going on five years now. Tasha Werner has been very helpful and knowledgeable in assisting us with this claim and making it much easier for us. The whole staff is so friendly, and has always been able to answer any questions we have had on our policies.
We highly recommend Capriotti Insurance Agency."
"Thank you so much Peggy! Sorry you had to file a claim but glad we were able to make it easier for you!"
Frances M Bishop
August 27, 2026
"Recently had issues with continuing home owners insurance, the entire staff was extremely helpful, Patient and knowledgeable with their directions and redirections to get the Job done to secure my homeowners insurance in a timely manner...They spent time with me both in person and on the phone! The staff, especially Dori, allowed me to navigate all these new issues, making me feel like a valued customer!
Tasha also, had patience with my lack of a printer so that I could obtain the necessary Auto ID cards, & Declarations Page!
All were always Kind, especially explaining any new Changes!"
"It’s been our pleasure working with you! "
Michael Kellerman
August 17, 2026
"Got a new vehicle and State Farm was much cheaper than previous insurance provider. Leroy was great and helped make the switch easy for me. Thanks!"
"Thank you Michael!! "
Raymond Wroblewski
August 17, 2026
"Gina was extremely helpful updating and changing one of my policies. She took the time to explain what information was needed and followed up in a timely fashion. Thank you again for all of your help!"
"Thank you Ray!"
Matthew Yost
August 14, 2026
"Honestly if you are in search of an agent...Shannon and her team are the BEST hands down....If you're looking it's a waste of your time..I mean it we've been a customer for years and will continue."
"Thank you so much for such a thoughtful review! "
John Weaver
August 14, 2026
"I thought I had a minor accident and a little bit to repair it. After inspection, I found out I needed major body work. I turned in the claim and this office has been great getting me to where I need to go. Every call has helpful and friendly."
"Accidents are never convenient so we try to do our part to help make everything as simple as possible, thank you so much for taking the time to let my team know their efforts working! "
Tyler Schwabenbauer
August 10, 2026
"Scott was extremely helpful, saving me over $200/mo. by switching and bundling my auto policies with my homeowners insurance through State Farm. Not only that, but he was very polite and kind, and patient and accommodating with me given our conflicting work schedules. I was terrified about being able to afford all of my monthly bills regarding the new home I just bought with my fiancée, and thanks to Scott I am much more at ease. If it’s been a little while since you’ve quoted homeowners/auto insurance, you’re not doing yourself any favors if you don’t at least try giving Scott a call for a quote. If you’re a new homeowner, and need great coverage at a great price, this is the place to go. I am extremely satisfied and forever grateful to both Scott and Shannen Capriotti for how much they have helped me out."
"Thank you so much for taking the time to share your review Tyler! My team is excited to help you. "
Denise Robinson
July 9, 2026
"Excellent communication and response time. Makes life easier."
"Thank you Denise!!"
Jack McCrory
June 30, 2026
"Just switched to the State Farm agency last Friday and so far everything is going along well. Very well structured office with pleasant people is always a delight."
"Glad my team was able to make an easy transition for you, thank you for the kind review!"
Harlee Jacobs
June 17, 2026
"Gina Zingaro quoted me a great price for my auto insurance!
I also LOVED their latest coffee event and I am excited for future events!!"
"Thank you Harlee!"
Tanja Syed
June 16, 2026
"I love my State Farm family! They are always there to assist me. I can’t thank Tasha and Dori enough. Highly recommended!"
"Thank you Tanja! Glad to have you as a part of our agency family!!!"
alayna wilcher
June 5, 2026
"as a young driver i’d 100% recommend state farm, reasonable insurance prices & the drive safe & save helps out a ton to better my driving habits! Gina is very helpful!"
"Thank you Alayna!"
Tawnya Sweeney
June 3, 2026
"Shannen and her team have been so great for years now. I have multiple policies and lots of questions. Tasha always takes my calls and/or texts immediately and answers all my concerns with such care and knowledge. Shannen is so personable and hands on. She has created and kept a wonderful team. I’ve been working with Tasha for years and she always knows me by name when I call. These women are so much better than any “customer care line”!"
"Tawnya, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
David Kuhn
June 2, 2026
"Tasha is excellent. We are completely happy with the customer service and her personal touch in our phone conversations created such a comfortable working relationship. Thanks Tasha!👍👍!"
"Thank you for your kind review of State Farm Agent Shannen Capriotti’s Team. We appreciate it!"
Cindy Lewis
June 2, 2026
"I want to leave a Review for Tasha Werner who works at Shannen Capriotti, Statefarm Agency. She's a wonderful employee. She is always very helpful. Especially since my boyfriend passed away 2 years ago.Any time I have an issue she is there to help and guide me in the right direction. She is very pleasant, always so helpful to talk too. Very satisfied
Customer. Cindy A. Lewis"
"It is our pleasure to work with you, thank you so much for the review! "
robb ray
May 26, 2026
"Shannen and her associates are wonderful to work with! Gina and Tasha are always so pleasant and helpful. They are patient, understanding, and thorough. I would highly recommend them for all insurance needs."
"Thanks Robb! "
Gregory Rizzer
May 22, 2026
"I've been with Shannen and her amazing team for 8 years.. They are great and I highly recommend their services for your small business!"
"Gregory, thank you for your wonderful review of State Farm Agent Shannen Capriotti’s Team!"
Jenny Attie Farah
May 22, 2026
"Shannen, Tasha and the whole team are just amazing to work with! Very responsive and helpful- they make sure they take care of all insurance aspects so I don’t have to worry about it.
They offer support and advice when needed.
I am happy to recommend them to my clients whenever I hear the word insurance."
"Thank you so much! "
Erin Reiley
May 21, 2026
"I have been an extremely satisfied customer since Capriotti Insurance opened its doors. Through the years the team has demonstrated they exceed expectations in every way. I vote yes and will remain a customer!"
"It has been our pleasure! Thank you "
Mike Grimm
May 20, 2026
"Gina was great to work with to add my son to our insurance policy as a driver and was able to make it as painless as possible without wasting any time and making sure I was getting every discount possible and also to have my son register for the steer clear app also"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Shannen Capriotti’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Nathan Fuller (Racer)
May 14, 2026
"Great working with Gina to add my new vehicle to my policy. She clearly explained everything from the premium to the drive safe and save. Great experience overall"
"Thank you & welcome to our agency! "
Wendy Collins
May 7, 2026
"They all make you feel completely comfortable. Especially Tasha! She’s the best! I never feel taken advantage of there. Great agency"
"Thank you Wendy! Tasha is the best ❤️"
R Moses
May 1, 2026
"Gina Z. is an absolute pleasure to work with. Knowledgeable, professional extremely friendly and personable. She saved me a bundle of money on my home and auto policies vs. Flo's company. Process was quick and easy! If I could give Gina 10 stars, I would!
Very highly recommended!"
"Thank you so much for the kind words! "
Chad Krumpe
April 29, 2026
"Tasha saved my family and a lot of money on auto and home insurance. I highly recommend Capriotti insurance!"
"Thank you Chad!"
Kristie Shaeffer
April 23, 2026
"So easy to work with!"
"Thank you Kristie!"