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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Glen T

January 21, 2026

5  out of  5
rating by Glen T
"I recently had to change my insurance provider and had concerns as to which way to go. I decided to talk to State Farm and was very pleased to talk with Gina Zingaro. Gina was very knowledgeable regarding the coverages offered and provided a thorough analysis comparing my existing coverages to that which State Farm offers. Gina had ready answers and was able to identify deficiencies that needed to be addressed along with recommendations as to how best to resolve the concerns. After working thru all the different options and pricing, Gina then went back and checked to see that all was in order. Gina also was very kind, considerate and displayed a very genuine personality that seems to be a rarity these days!"
We responded:
"Thank you so much for taking the time for such a kind review. We’re lucky to have Gina on our team & welcome to our agency. "
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rhiannon rieger

January 15, 2026

5  out of  5
rating by rhiannon rieger
"I had been with Progressive 19 years, and switched due to increased premium for no reason. Ok Capriotti insurance treats me with better service than I’ve ever received elsewhere. From the day I signed up, I knew this was the best choice. A few years later in a comp claim situation, I was not disappointed. Tasha responded to me quickly and asked if I was OK first. She arranged everything with SF and they got me set. Body shop and rental arranged easily. Shannen followed up in a timely manner and, as always, in a caring way. Super pleased with this office!"
We responded:
"Customers like you make it easy! Thank you so much for taking the time for such a thoughtful review. "
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Tammy Mccarthy

January 7, 2026

5  out of  5
rating by Tammy Mccarthy
"Gina Zingaro is the best!! So pleasant and helpful, an overall excellent service by her. I will be recommending her to others in the future."
We responded:
"Thank you so much for taking the time to share. We’re grateful for the kind review & that Gina’s on our team! "
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Jessica Wolkensdorfer

December 4, 2025

5  out of  5
rating by Jessica Wolkensdorfer
"Tasha has been super helpful and very nice. Always willing to helo out when and if possible. Would recommend her to anyone!"
We responded:
"Thank you so much for the kind words! "
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Craig Gillis

December 2, 2025

5  out of  5
rating by Craig Gillis
"Shannen and her office is amazing! Extremely quick to respond and not pushy to make a decision. Thank you Shannen and staff!!!!"
We responded:
"Thank you!"
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Nicole Ginder

November 30, 2025

5  out of  5
rating by Nicole Ginder
"I got a great quote for homeowners and car insurance. This prompted me to change my insurance company. Gina was great at answering my questions and if she didn't have an answer she found it. Thank you again!"
We responded:
"Thank you for the kind review & welcome to our agency! "
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Lar Mre

November 21, 2025

5  out of  5
rating by Lar Mre
"We have been State Farm customers for well over 30 years, and long-time clients of Shannen; her team is amazing, always friendly and helpful, whether a home or auto insurance question. Highly recommend her office for anyone looking to switch insurance companies."
We responded:
"Thank you so much for the kind words - it means the world to us!"
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Nick Berteotti

October 10, 2025

5  out of  5
rating by Nick Berteotti
"The team is very helpful, knowledgeable, and easy to work with. They take the necessary amount of time to make sure the customer is happy and well taken care of. Definitely worth a phone call to check out how they can help."
We responded:
"We’re so thankful for your feedback & excited to hear about the new changes for your family! "
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Sherri Moore

October 10, 2025

5  out of  5
rating by Sherri Moore
"Shannon and her staff have always been so helpful whenever I have contacted them. I hit a tire tread heading to Florida. I called n they set up a shop for repairs and a rental car very quickly. I highly recommend Shannen and her staff!"
We responded:
"Thank you so much Sherri! "
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Scott Carr

September 15, 2025

5  out of  5
rating by Scott Carr
"They are great people to work with. Fast to get back to you. Really helpful."
We responded:
"Thank you for your 5-star review! It is our pleasure working with you as well! "
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dustin ziegler

August 14, 2025

5  out of  5
rating by dustin ziegler
"Shannen has been an amazing agent. She has always been quick to respond to any questions or concerns I have. I highly recommend her!"
We responded:
"Thank you so much for reviewing our State Farm office! "
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Colette Macurdy

August 14, 2025

5  out of  5
rating by Colette Macurdy
"I had been with Erie Insurance for 32 years, but when I added my two sons to my policy, the numbers were shocking. I reached out to the Capriotti Agency, and we ended up switching everything — our car insurance, our homeowners insurance — and they have been absolutely amazing since day one. We have had to file a couple of claims and it has been the easy and painless! I tell everyone to contact them if they’re looking for insurance quotes, especially if they have new drivers. Every time I call, I don’t feel like I’m calling an insurance agency… I feel like I’m calling friends. Highly recommend!"
We responded:
"This review is so thoughtful, thank you. We are so grateful to have customers like you that allow us to help them like family & friends allowing us to love what we do - thank you again! ~ Shannen & Team "
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Kelly Masse

June 2, 2025

5  out of  5
rating by Kelly Masse
"Always polite and helpful!"
We responded:
"Thank you so much for taking the time to share your experience with our agency! We appreciate you! "
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Alfred Mancini

February 27, 2025

5  out of  5
rating by Alfred Mancini
"Shannen voluntarily has spent a good amount of time talking with me about my policies. I feel that I've been served well."
We responded:
"It’s our pleasure! Thank you!"
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Stacy Bowser

February 21, 2025

5  out of  5
rating by Stacy Bowser
"I just switched over to State Farm and Shannon and Leroy were wonderful!! They helped me find what works for me and my daughter for the best cost. I couldn’t be happier!"
We responded:
"So glad we were able to help! Thank you for the kind words! "
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Joseph Wenck

January 29, 2025

5  out of  5
rating by Joseph Wenck
"Wow... an awesome team here, loved the great experience I received at this location. Professional and highly skilled to meet my insurance needs.. Thank you State Farm.."
We responded:
"Thank you for your 5-star review! Welcome to our agency! ~ Shannen Capriotti"
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Linda Gibala

January 23, 2025

5  out of  5
rating by Linda Gibala
"We were recently cancelled by our auto insurance, California Casualty, because they told us they no longer insured cars in PA. So, we contacted Leroy Fair at Capriotti State Farm Insurance for a quote. Our experience at their office was wonderful. We walked in to a very friendly and helpful staff. Mr. Fair took the time to explain all our options and to make recommendations as to what best suited our needs. Together we came up with a policy that covered our needs and within our budget. The whole staff, including the owner, took the time to get to know us and help us. I feel confident that our car insurance needs are in good hands. I very much recommend this insurance agency."
We responded:
"Thank you so much for the positive feedback. It was our pleasure! "
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LUKE DRAY

November 7, 2024

5  out of  5
rating by LUKE DRAY
"Leroy is my man! He saved me a BUNDLE on my insurance. I was getting a price from the lizard insurance for 3 vehicles & Leroy set me up for 4 vehicles for 4 DOLLARS MORE then my current insurance & HALF the cost for insurance per year for my motorcycle insurance!! Very satisfied & EXCELLENT customer service!!"
We responded:
"Fantastic, so glad we could help! Thank you for the kind words & welcome to our agency!"
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Vincent Fioravanti

August 23, 2024

5  out of  5
rating by Vincent Fioravanti
"Tasha is my girl! Has helped me in a pinch on multiple occasions. She's one of the many reasons to take your business to Shannon's office."
We responded:
"Thank you so much for taking the time for the shout out Vincent! We are so lucky to have Tasha on our team. "
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Greg Milka

August 21, 2024

5  out of  5
rating by Greg Milka
"Great agent with a wonderful, knowledgeable staff!"
We responded:
"Thank you so much for taking the time for a review! We are so glad to have the opportunity to help you and your family. ~ Shannen"
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Dan Morgan

July 12, 2024

1  out of  5
rating by Dan Morgan
"Worst insurance agent office ever. Nobody seems to have a clue as to how to resolve minor issues nor deal with clients. 48 hours or more for a callback from agent during the work week. Conflicting bogus information from different employees at different times. What they couldn't fix in 3 weeks Progressive was able to handle in one 10 minute call and charged me 20% less for the insurance I needed. Don't waste your time with this agent or insurer."
We responded:
"Dan, I am so sorry that you feel this way. Customer service and an easy to reach team are two things we take great pride in, I am sorry we did not deliver this to your expectations. We greatly appreciate your 25+ years of loyalty. We apologize again that the needed repairs to continue coverage of your home caused so much aggravation. We wish you and your family well & are here if you need any assistance again in the future. ~ Thanks again for being a great customer ~ Shannen Capriotti"
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Daniel OBrien

April 19, 2024

5  out of  5
rating by Daniel OBrien
"Leroy made the process very easy! Thank you so much!"
We responded:
"Thank you!! "
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DONALD SABO

April 9, 2024

5  out of  5
rating by DONALD SABO
"WHAT A JOY IT WAS TO DO BUSINESS WITH THIS AGENCY. FROM SHANNEN, TO TASHA, AND TO THE GUY BEHIND THESE TWO LADIES, LEROY, IT WAS A PLEASURE. LEROY ANSWERED ALL MY QUESTIONS AND SAVED ME A LOT OF MONEY. IF YOU NEED INSURANCE, THIS IS THE AGENCY TO GO TO!!! AGAIN, WHAT A PLEASURE."
We responded:
"It was our pleasure! Thank you!"
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Ryan Welsh

March 13, 2024

5  out of  5
rating by Ryan Welsh
"The team at Capriotti State Farm has been nothing short of stellar with every interaction I’ve had across the last couple years with them. There is always someone to assist me at a moments notice, and the help I receive never feels wrapped in red tape like with some other insurers. If you’re local and haven’t shopped a policy with them, you’re doing yourself a disservice."
We responded:
"Thank you so much for taking the time for such a kind review, we appreciate you as well! "
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Allie Zang-Kuhrt

December 22, 2023

5  out of  5
rating by Allie Zang-Kuhrt
"Dealing with insurance companies can be so stressful, but everyone at Shannen Capriotti state farm does amazing and getting your needs met in a way that works best for you. They're so kind & they really listen and genuinely care about their clients. 10/10 highly recommend!"
We responded:
"Thank you so much for taking time for such a kind review Allison! Happy holidays! "